We're recruiting a Senior Business Analyst to join an established, multidisciplinary digital team delivering complex, user‑focused services at a national scale.
This role is suited to an experienced Business Analyst who enjoys working across multiple digital products, leading analysis from early discovery through to delivery, and setting direction for business analysis practice within a wider organisation.
The Role:
You'll work across a varied digital portfolio, supporting teams to understand problems, explore options and deliver clear, evidence based solutions. Alongside hands-on delivery, you'll provide leadership to other analysts, embedding high-quality agile analysis and supporting professional development.
You'll collaborate closely with product, delivery, design and engineering colleagues, helping teams manage scope, prioritisation and outcomes while identifying risks and dependencies early.
Key Responsibilities:
Lead business analysis across complex digital projects and programmes through discovery, alpha and delivery phases
Set and improve standards for business analysis, ensuring consistent, high-quality delivery
Coach and mentor Business Analysts within the team
Facilitate workshops, interviews and collaborative sessions to understand business and user needs
Translate complex business and technical requirements into clear user stories and deliverables
Identify impacts of change, risks and dependencies, supporting informed decision-making
Support teams with prioritisation, MVP definition and outcomes measurement
Define metrics to evaluate the effectiveness of implemented improvements
Work with internal teams and external suppliers to deliver digital products and services
Produce clear documentation, briefings and recommendations for stakeholdersSkills, Knowledge & Experience:
Significant experience as a Business Analyst within software or digital delivery environments
Strong practical experience of Agile methodologies and product‑led delivery
Proven ability to analyse, visualise and communicate complex problems clearly
Experience translating business needs into user stories and/or technical specifications
Confident stakeholder engagement and influence at varying levels of seniority
Strong organisational skills with the ability to manage competing priorities
Experience working with external delivery partners or suppliers
A collaborative approach and commitment to inclusive, user‑centred servicesWhat's on Offer:
Salary in the region of £50k-£52k
Generous 10% employer pension contribution
Hybrid working model (typically 2 days per week on site)
25 days annual leave plus bank holidays, increasing with service
Option to purchase additional annual leave
Life assurance and wellbeing benefits
An inclusive, supportive working environment with clear development opportunitiesLocation:
Hybrid working, with offices based in South Yorkshire.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)