The 5* Lowry
Hotel is recruiting for the exciting role of Housekeeping Supervisor.
You will
report directly into the Executive Housekeeper and are responsible for
supervising a team of 26. Your duties will entail assisting in the
daily running of the department by ensuring employees are consistently adhering
to service delivery and departmental standards. To achieve this, your
responsibilities will involve checking arrivals and departure lists and
preparing the room lists for the Room Attendants, then clearly communicating
this at the start of shifts. You will also be responsible for checking bedrooms
and ensuring that five-star standards are being met. This Supervisory role will also deal with any
problems or complaints whilst on duty and assist with any guest requests.
The ideal
candidate will have previous experience as a Housekeeping Supervisor, great leadership skills and effective training and coaching knowledge. You will
also be able to demonstrate effective communication skills as the role involves
liaising with all levels of colleagues, management, and guests. A pro-active
attitude with an eye for detail and being standards driven is essential.
In
return for your commitment to delivering five-star service and standards, we
offer excellent training and development opportunities in addition to other
benefits such as hotel discounts, uniforms and meals on duty.
The Lowry
Hotel is renowned as a place guaranteed to ensure comfort, privacy, and
understated service for its guests with interiors that are contemporary and
have a real sense of style.
What we offer:
· Competitive salary
· Meals provided on shift by our inhouse kitchen
· Exclusive team member room rates.
· Exclusive team member discounts on food and Beverage.
· Exclusive family & Friends room rates.
· Access to excellent resources and opportunities for learning and development.
· Access to our Bespoke Employee Assistance Programme.
· Additional holiday days and long service events after three years' service.
· Death in service benefit for contracted employees
- Birthday as a paid day off
· Pension scheme
THE LOWRY HOTEL IS AN EQUAL OPPORTUNITIES EMPLOYER.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact luke.martindale@thelowryhotel.com
You must meet the legal requirements to work in the UK.