Operational Technology Manager / IT Operations Manager
Location: Hybrid - Reading
Salary: £85,000 + bonus
Our client is a well-established business operating across complex, customer-facing environments where uptime, security, and service reliability are non negotiable. They're looking for an experienced IT Operations Manager to take senior ownership of their Operational Technology function.
This is a hands-on leadership role combining strategic oversight with deep technical credibility, you'll be the go-to authority for infrastructure, cloud, cybersecurity, and operational support across both internal platforms and high-profile customer deployments.
What you'll be doing:
* Setting the strategic direction for Operational Technology, aligned to business and customer priorities
* Leading, developing, and growing a team responsible for infrastructure, support, and deployed operational services
* Owning the performance and resilience of servers, networking, virtualisation, Microsoft 365, Azure, and endpoint management
* Leading the response to major incidents and service-impacting issues
* Defining and delivering cloud strategy (Azure/AWS), including on-prem to cloud migrations
* Owning the IT security posture: vulnerability management, incident response, ISO 27001 compliance, identity and access management
* Overseeing service delivery and stakeholder assurance for critical, live customer environments
* Managing third-party vendors and supplier performance
* Defining disaster recovery, backup, and business continuity strategies, including regular resilience testing
* Managing budgets and forecasting for the OT function
What we're looking for:
* Significant experience in an Operational Technology, IT leadership, or senior technical management role
* A track record leading technical teams in operationally critical, customer-facing, or high-availability environments
* Strong technical grounding across infrastructure, networking, virtualisation, cloud platforms, and endpoint management
* Solid cybersecurity knowledge, ideally with ISO 27001 experience
* Experience with Microsoft 365, Entra ID, and endpoint management
* Strong stakeholder management and the credibility to influence at a senior level
This is a fantastic opportunity for a technically credible IT leader to take real ownership of a business-critical function, with genuine influence over strategy, investment, and direction.
Apply now or get in touch for a confidential conversation.