Time Appointments are recruiting on behalf of a leading transport business based in Felixstowe who are thrilled to be looking for a Traffic Operator to join their friendly team. Our client is looking for an experienced Traffic Operator to have the responsibility of the routing and planning of own vehicles.
Key Duties & Responsibilities:
* Routing and planning of own vehicles and dedicated subcontracted haulage suppliers with consideration for delivery time, driving hour’s legislation and vehicle operating restrictions.
* Booking VBS slots in accordance with work requirements
* Inputting data on the in-house system to create job files
* Revenue rating customer jobs and cost rating haulage supplier’s work
* Printing delivery notes
* Spot sub-contracting work to other haulage suppliers
* Dealing with clients and contractors by phone, and email
* Liaison with customers to ascertain their requirements, booking of suitable transport, payment of charges and final delivery arrangements
* General office admin as deemed necessary by Line Manager
* On call for out of hours and weekends for own vehicles and suppliers.
Skills & Experience Required:
* Minimum of three years’ experience in the routing of containers
* Transport experience is a necessity
* The ability to be meticulous and consistent with close attention to detail
* Computer literate with previous knowledge of Destin8 and the port VBS system
* The ability to work under pressure is essential
* Excellent verbal and written communication skills
* Flexible and adaptable with an excellent attitude to Customer Service