As Assistant Credit Controller, you'll play a key role in supporting the Sales Ledger Manager by ensuring timely collection of outstanding payments and maintaining strong customer relationships.
Key Responsibilities:
* Monitor and manage aged debt to ensure prompt payment
* Build and maintain positive relationships with customers
* Chase overdue invoices via phone, email, and written communication
* Maintain accurate records of all communications and actions
* Investigate and resolve payment and invoice queries
* Allocate incoming payments and reconcile customer accounts
* Prepare and distribute monthly reports, including aged debt summaries
* Monitor and manage aged debt to ensure timely collection of outstanding payments
About You:
* Previous experience in credit control or accounts receivable
* Strong communication skills with a professional and empathetic approach
* Ability to build rapport with customers and colleagues
* High attention to detail and accuracy
* Comfortable working independently and managing workload
* Proficient in Microsoft Office, especially Excel
* A team player who thrives in a collaborative environment