This role is based in the busy Property Services department. The postholder will provide a wide range of administrative and technical support to the property team and assist with the management of the Council's portfolio of residential and commercial properties.
Responsibilities
* General administrative support including answering telephone queries, distributing scanned mail, filing and photocopying
* Updating the property database systems and running reports
* Providing maps and creating lease plans (after training)
* Raising purchase orders and processing invoices
* Conducting viewings of commercial and residential properties
* Inspecting void properties and dealing with utility bills
* Updating property lists on the Council's website and third‑party marketing platforms (after training)
* Managing third party instruction portals
Qualifications
* GCSE passes in Maths and English at grade C (4) or above, and an IT or Business qualification
* Previous administrative experience in a busy office environment; background in property a plus
* Hardworking team player with common sense, numeracy and literacy, good written and inter‑personal skills, excellent attention to detail and the ability to use own initiative to problem‑solve
* Current valid driving licence
Applicants should be able to converse at ease with members of the public and provide advice in fluent English. The Council currently adopts a hybrid working pattern with at least 3 days office‑based. The Council values Teamwork, Innovation, Effectiveness and Respect (TIER) and requires all staff and volunteers to share this commitment.
Benefits
The Council's benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme, free membership to the Council's local leisure centres (including free access to gyms, swimming pools, fitness classes, racket‑sport sessions, a health suite and a range of generous discounts across other leisure and culture services).
Broxbourne Council is an Equal Opportunities employer.
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