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Health team facilitator for families first for children programme

Dudley
NHS
Facilitator
€37,500 a year
Posted: 18 May
Offer description

Overall responsibility for managing, maintaining and developing information sharing processes in to and out of the virtual health team.

To provide business support to the virtual health team within the HealthFFCP model

To manage the work of an administrative function

To carry out administrative tasks

The post holder will be accountable for own actions and to manage their own workload.

Responsible for managing, maintaining and developing the virtual health team's database.

Provide day to day management to group of staff.

Please note, this role is a secondment for 2 years. We must have agreement from your employer that they can release you for 2 years fixed term.


Main duties of the job

To communicate information with staff across all health agencies on a variety of departmental matters and procedures

To communicate complicated administrative information to staff from other departments within all of health (BCHFT, RWT, ICB and Primary Care) and external multi-agency contacts.

To communicate complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required.

To exercise judgements when dealing with the analysis of business performance information and decisions to ensure targets are achieved.

To develop and implement plans and to manage and organise activities.

To manage a service/project and ensure that target areas are met.

To develop and implement administration policies for own area of work.

To provide day to day management of staff.

Undertake surveys or audits as necessary to own work i.e. complete basic audit proforma's.

To monitor and maintain information systems.

To develop databases/spreadsheets to collate or produce reports on a regular basis.

To input data on to relevant systems required to store and retrieve information or to collate and report data.

Optimise the use of technology for area of own work.


Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.


Qualifications

* Educated to Degree Level or equivalent experience


Flexibility

* Flexible approach to working hours to align to service need


Experience

* Experience working within a health organisation.
* Ability to produce timely, accurate work to a high level of quality.
* Experience of co-ordinating, managing and carrying out information sharing processes.
* Experience of supervising/managing a team.
* Good knowledge of governance/business processes.


Communication

* Able to communicate with various levels of staff.
* Work effectively as part of a team.
* Demonstrate good verbal and written skills.
* Excellent communicator both face to face, via Teams and telephone.
* Ability to use tact and empathy.
* Ability to provide, receive and share complex information.


Equality, Diversity, Inclusion and Trust Values

* Able to provide safe, caring, and effective services
* Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
* Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued


Other

* Maybe indirectly exposed to distressing or emotional information.
* Use of VDU for the majority of the day


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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