Overview
Jackson Hogg is supporting a highly respected and long-established organisation recognised for its commitment to innovation and safety in electrical systems. The business operates across healthcare and industrial sectors where electrical safety and continuous operation are critical.
With over 75 years at the forefront of electrical safety innovation, the company has built a strong reputation for providing high-quality products, technically robust solutions, and deep expertise in international electrical safety standards.
The Role
Field Service Engineer (Healthcare)
Primarily working within the healthcare sector, across leading NHS Trusts and private hospitals, this role is responsible for the commissioning, servicing and rapid-response call-outs of Medical IT systems (IPS), theatre control panels, operating lights, medical tables and turnkey theatre packages.
Responsibilities
* Commission and service Medical IT systems, surgeons\'s control panels, theatre operating lights, medical tables, pendants and associated equipment
* Service third-party equipment where required
* Participate in an on-call rota and respond within agreed service-level timescales
* Log all cases and call-outs when working out of hours
* Represent the business professionally on-site, delivering excellent customer service to hospital staff, contractors and end users
* Complete job-specific risk assessments and method statements
* Support the industrial team with on-site technical commissioning and servicing as required
* Provide remote service monitoring and data analysis
* Deliver on-site training to customers on supplied equipment
* Attend site meetings where required
* Upload programmes upon project completion
* Work collaboratively with internal departments, promoting a strong “one team” approach
Key Attributes
* Dedicated to meeting customer needs and delivering high standards of service
* A commitment to excellence in all aspects of work
* Ability to build and maintain long-term customer relationships
* Comfortable working independently and as part of a wider team
Qualifications and Requirements
* Qualified Electrician - 18th Edition
* ECS / JIB Gold Card
* Clean UK driving licence
* SSSTS card desirable
Salary and Benefits
* Salary: £42,000 based on 37.5 hours per week, including an average of 20 hours out-of-hours work per month
* Additional earnings: Up to £20,000 through overtime and additional out-of-hours work
* Bonus: Eligibility to participate in the annual company bonus scheme
* Vehicle: Company van provided
* Holiday: 25 days plus 8 bank holidays, with buy/sell option available
* Pension: 6% employer contribution
* Benefits: Access to high-street discount schemes
* Wellbeing: Private medical cover (single) and employee assistance programme
* Social: Regular company and team social events
* Development: Ongoing professional development and long-term career progression
* Working pattern: Home-based role with regional travel to customer sites
The Opportunity
This is a long-term, permanent opportunity to join a growing team within a thriving, global, family-owned organisation that is recognised as an expert in electrical safety. The role offers stability, autonomy and strong career prospects
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