Overview
The RAC is the UK's leading breakdown service provider and a people-powered business delivering best-in-class motoring services. Our Roadside Patrol team seeks skilled, field-based Roadside Mechanic to join us. This role involves working with members face-to-face, handling breakdowns, offering technical support, and delivering exceptional service.
As a Roadside Mechanic you will need:
* A Level 2 light vehicle maintenance qualification (or equivalent)
* Demonstrative technical, electrical, and diagnostic experience
* A customer-focused approach
* A full UK driving licence
* Flexibility to work at relatively short notice
* Open to travel and overnight stays if necessary
Responsibilities
* Deliver roadside assistance to members and diagnose/fix faults on-site when possible
* Communicate clearly with customers and team members
* Operate within the vehicle fleet and safety guidelines
* Utilise the latest vehicle technology with support from our technical team
Qualifications
* A Level 2 light vehicle maintenance qualification (or equivalent)
* Demonstrative technical, electrical, and diagnostic experience
* A customer-focused approach
* A full UK driving licence
* Flexibility to work at relatively short notice
* Open to travel and overnight stays if necessary
Hours, Rostering and Location
In this role you’ll work the equivalent of 40 hours per week without a set roster. You will receive your roster seven days in advance, while the core hours you are scheduled to work will be sent three days in advance. You will work within the hours of 0600 and 0200, with shift patterns including evenings, early mornings, weekends and bank holidays.
Benefits
* Colleague Share Scheme – a unique opportunity to become a co-owner of our business
* Holiday allowance of 23 days & bank holidays rising to 25 with service
* No additional travel time - Start and finish on your driveway
* Group Personal Pension scheme with employer contributions up to 6.5%
* Core Life Assurance: 2x basic salary (4x for pension scheme members), with optional increase up to 10x
* Family leave support including paid time off, flexibility and resources to balance work and family commitments
* Confidential personal support service 24/7 for you and eligible household members
* Car salary sacrifice scheme after 12 months, with tax savings including electric vehicle options
* FREE RAC Ultimate Complete Breakdown Service from Day One
* Access to Orange Savings discounts portal
Other
We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
Location: Bromley, England, United Kingdom
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