Hospitality Manager at Family Entertainment Venue Location: Romford Salary: £30,000 Bonus Scheme Are you passionate about delivering exceptional customer experiences? Do you thrive in a fun, fast-paced environment? We're looking for a dynamic and dedicated Hospitality Manager to lead our team at a vibrant family entertainment venue in Romford. Key Responsibilities: Oversee daily operations of the venue, ensuring a high standard of customer service. Lead, motivate, and develop a team of front-of-house staff, including hiring and training. Manage budgets, stock control, and supplier relationships. Ensure compliance with health, safety, and hygiene standards. What We Offer: Competitive salary of £30,000 per annum, plus bonus scheme. Opportunity to work in a fun and family-friendly environment. Career development and progression opportunities within the company. Supportive management and a strong sense of community. No late nights! About You: Proven experience in hospitality management, preferably in a family-oriented or entertainment venue. Strong leadership and interpersonal skills, with a passion for customer service. Ability to manage a diverse team in a high-energy environment. Financial acumen and understanding of profit and loss management. Excellent organizational and problem-solving skills. If you're looking for an exciting opportunity to work in a lively, family-focused environment, we'd love to hear from you! Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole fitness & leisure sector and work on a number of roles in the sector.