Job Overview
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This is a great opportunity to join a fast-growing network solutions provider at an exciting stage of expansion. You’ll be based in their Liverpool office, working alongside an experienced technical leader and mentoring a team of three Network Engineering Apprentices.
This role will evolve quickly — starting with hands‑on 1st and 2nd line support before transitioning into projects and pre‑sales.
If you’ve got solid routing and switching experience, are confident configuring switches, and want to grow into a customer‑facing project or design role, this is the ideal next step.
You’ll gain exposure to cutting‑edge technologies including Fortinet SD‑WAN and Security, Dell Data Centre Networks, and Cisco Infrastructure — in a company that’s investing heavily in its people and services.
Responsibilities
* Provide 1st and 2nd line network support for enterprise customers.
* Mentor and support three Network Engineering Apprentices.
* Configure, troubleshoot, and maintain switches, routers, and firewalls.
* Support and assist in the delivery of Fortinet SD‑WAN and Security solutions.
* Engage in project delivery and contribute to technical pre‑sales activities.
* Work closely with senior engineers to develop network designs and solutions.
* Collaborate with the wider team to enhance service delivery and efficiency.
Skills / Must Have
* Proven hands‑on experience in routing and switching.
* Ability to configure switches independently.
* Exposure to Fortinet, Cisco, or Dell networking environments.
* Desire to grow into project delivery and pre‑sales.
* Strong communication and mentoring skills.
* Proactive attitude with a willingness to learn and take ownership.
Nice to Have
* Experience working in a Managed Service Provider (MSP) or customer‑facing technical role.
* Knowledge of SD‑WAN and network security concepts.
* Any relevant certifications (Cisco, Fortinet, CompTIA) are beneficial but not essential.
Salary & Benefits
* Salary between £30,000–£40,000 per annum, depending on experience.
* Optional on‑call allowance: £200 per week.
* Fast‑track career development into project or pre‑sales engineering.
* Direct mentoring and support from senior network leadership.
* Collaborative, growth‑focused culture with strong investment in training.
* Office‑based role with flexibility: 3–5 days per week in Liverpool.
Location
Liverpool (office‑based 3–5 days per week)
About the Employer
A dynamic network and managed services organisation delivering end‑to‑end connectivity, security, and cloud solutions across the UK and Europe. With a strong focus on Fortinet, SD‑WAN, and data centre networking, they support a wide range of enterprise customers and are known for developing talent internally. This is a company where capable engineers can progress quickly into design, project, or pre‑sales roles.
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