Transfer Admissions Support Representative
This position is a temporary role that contributes to UNC Pembroke’s transfer recruitment and enrollment efforts by supporting the accurate evaluation of transfer credit, strengthening outreach to prospective students, and helping enhance key processes within the transfer admissions workflow. While temporary, the position adds valuable capacity to the Undergraduate Admissions team and helps advance initiatives aimed at improving the transfer student experience.
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This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD‑214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or national origin.
Position Information
Division
Department
Department Admissions
Working Title
Transfer Admissions Support Representative
Vacancy Type
Full‑Time Temporary
Min T/E Requirements
Bachelor’s degree from an accredited institution.
Strong attention to detail with the ability to manage and accurately enter data.
Demonstrated proficiency with computer systems, databases, and Microsoft Office applications.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively within a fast‑paced team environment.
Strong organizational and time‑management skills to meet deadlines and handle multiple priorities.
Commitment to providing high‑quality service to prospective students and supporting transfer recruitment initiatives.
FTE 1.0
Recruitment Range $16.00 per hour
Anticipated Hiring Range $16.00 per hour
Number of vacancies 2
Position # TSEM01
FLSA Status Exempt
Months per year 5
Work Schedule Type Monday‑Friday
Primary Purpose of Organization Unit Admit potential students for a success college experience
Primary Purpose of Position The primary purpose of the Transfer Admissions Support Representative is to assist the Office of Undergraduate Admissions in advancing transfer recruitment and enrollment efforts. This position supports the timely evaluation of transfer coursework through accurate transcript entry, maintenance of articulation tables, and updates within the Banner system. In addition, the role contributes to transfer outreach and yield initiatives by assisting with recruitment visits, communication efforts, and call/messaging campaigns. Through these responsibilities, the representative helps improve processes and supports a smoother, more efficient experience for prospective transfer students.
Responsibilities
* Assist in reviewing transfer coursework and entering evaluation information into Banner student information system, applying established guidelines to ensure accuracy and consistency.
* Support the ongoing maintenance of transfer articulations and equivalency tables by reviewing course information, identifying needed updates, and collaborating with the Office of the Registrar to make revisions.
* Contribute to process improvements by monitoring data trends, noting discrepancies, and recommending small adjustments that can enhance efficiency or clarity for prospective students.
* Participate in transfer recruitment and outreach efforts, including community college visits, information sessions, and engagement activities that help strengthen relationships with transfer partners.
* Support yield and communication strategies by assisting with targeted outreach, including call campaigns and follow‑up with prospective and admitted transfer students.
* Collaborate with the Associate Director of Transfer Admissions to curate helpful responses to general transfer‑related questions, guiding students to appropriate resources or staff.
* Assist the Undergraduate Admissions team during peak periods by offering project support and contributing to initiatives that improve the overall transfer admissions process.
* Maintain confidentiality of student records and follow all FERPA requirements.
* Perform other related duties that contribute to a positive and efficient Undergraduate Admissions operation.
Management Preference
* Familiarity with the UNC Pembroke community or prior involvement in campus programs that support student engagement.
* Experience interacting with prospective students or supporting outreach initiatives in a professional or volunteer capacity.
* Comfort using technology to track, organize, or analyze information, with the ability to quickly learn new systems.
* Background in roles that involve helping, guiding, or connecting with others, including public service, coaching, sales, or customer‑focused work.
* Strong attention to detail with deductive reasoning, research, and keen comprehension skills to accurately assess and compare information to support decision‑making.
* Ability to adapt to new responsibilities, manage priorities and work collaboratively within a team.
* Clear and professional communication skills when interacting with students, staff, or external partners.
Required Documents
* CV/Resume
* Cover Letter
Optional Documents
* Other Document
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