Responsibilities
* Lead the Maintenance function at the Hotel providing both reactive and proactive multi‑skilled service on all operational equipment and hotel infrastructure.
* Responsible for planned scheduling creation and overseeing the adherence and timely completion of work carried out.
* Increase site operational effectiveness, improve project delivery, and reduce equipment failure room downtime.
* Manage and implement improvement plans, driving Key Performance Indicators (KPIs) while ensuring Health, Safety and Environmental requirements are adhered to.
* Implement and manage continuous improvement of maintenance services by recommending changes where necessary.
* Ensure maintenance is completed with effective use of resources.
* Identify potential lifecycle deficiencies, produce capital budgets to match lifecycle expectations.
* Act as the lead operational facilities manager providing a link between the hotel, Manager, Regional Technical, and UK Technical Services.
* Serve as the main point of contact for maintenance emergencies outside normal working hours for urgent issues, including attending the hotel when required.
This role is critical to ensuring a high‑quality guest experience, maintaining the hotel's reputation, and protecting its physical assets.
Qualifications
* Formal qualification in Mechanical, HVAC or Electrical.
* Good written and verbal communication skills in English.
* Basic knowledge of Microsoft tools & Outlook.
* 3 years of hotel maintenance experience.
* Health & Safety trained (IBOSH) with the ability to read & write risk assessments.
* Energy management knowledge.
* Desired: Budget planning, CAPEX & OPEX cost controls.
Must‑Have Practical Skills
* Hands‑on plumbing knowledge.
* Fixing bathroom leaks.
* Replacing flush tanks.
* Replacing toilet bowls.
* Electrical knowledge.
* Painting and decoration skills.
Our hotel offers 130 rooms with standard, double, twin, and triple options, and we provide continental breakfast with a 24/7 restaurant menu.
Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent, creating an environment where everyone feels they belong.
To be eligible for this position, you must be able to live and work in the UK and hold a current work visa. All applicants must provide documented evidence of eligibility as required by the Asylum and Immigration Act 1996.
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