BED Electrical Distributors is a leading independent electrical distributor specialising in providing high-quality electrical materials to contractors and the industry. As a member of ANEW, the largest electrical buying consortium in the UK, BED works closely with top manufacturers to offer superior products at competitive prices. As a company, we are dedicated to delivering excellent service and comprehensive support to meet customer needs. With a strong commitment to quality and collaboration, we have established ourselves as a trusted partner in the electrical industry.
Role Description
This is a full-time, on-site role based in Biggleswade for a Customer Experience Assistant. Key responsibilities include providing exceptional customer service, handling customer inquiries, managing the trade counter, assisting with sales operations, and supporting training initiatives. The Customer Experience Assistant will play an important role in ensuring customer satisfaction and contributing to the success of the team.
Qualifications
* Strong skills in Customer Service and Communication to interact effectively with clients and team members
* Knowledge of Sales and the ability to support sales operations with a customer-oriented approach
* Attention to detail, multitasking, and organisational abilities
* Previous experience in the electrical distribution sector is an advantage, but not mandatory
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