Freight and Liner Operator
Location: Southampton, UK
Salary: circa £35,000 - £40,000 (DOE)
An exciting opportunity has arisen for a Freight Operator with a Sea Freight background and a commercial mindset to join a growing and dynamic specialist freight business based in the Southampton area.
The successful candidate will provide freight solutions to global destinations, including complex and non-standard routes, working closely with major 3PL vessel operators to move primarily OOG cargo. Alongside operational responsibility, this role will suit someone comfortable supporting sales activity and developing customer relationships.
This position offers outstanding training, long-term development, and opportunities for travel to trade shows and industry events.
Working Hours:
Full time - Monday to Friday (8:30am - 5:00pm)
Package Benefits
25 days holiday + bank holidays
Bonus scheme and annual salary reviews
Hybrid working: 1 day per week from home after 6 months
Private medical and dental cover
Comprehensive training and development with the opportunity to be shaped and progressed within the business
Travel opportunities to trade and boat shows/events
Employee-focused environment with long-term progression opportunities
Key Responsibilities
Coordinate and manage Sea Freight operations, utilising 3PL vessels and major shipping lines
Handle freight movements to global destinations, including specialist and unusual routes
Support Air and Road shipments when required, offering a fully multimodal service
Deliver high levels of customer service while building and maintaining strong commercial relationships
Manage bookings, documentation, quotations and operational queries efficiently and accurately
Liaise confidently with carriers, agents and clients to resolve issues and ensure smooth operations
Support commercial and sales activity, including proactive client contact, identifying opportunities, and contributing to business growth
Requirements
2-3 years' experience in Freight Forwarding (Sea Freight background preferred; NVOCC experience beneficial)
Previous exposure to sales, account management, or commercial freight activity alongside operations
Strong commercial awareness with confidence engaging customers by phone and email
Experience working with or booking onto major shipping lines is desirable
Willingness to learn, develop, and be moulded within a specialist freight environment
Ability to handle multimodal enquiries (Sea, plus some Air and Road)
Experience with OOG cargo would be beneficial
Excellent communication, relationship-building, and customer service skills
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