General Manager – Premium Pub & Restaurant with Rooms We’re partnering with a well-established, highly regarded hospitality venue with a warm and welcoming atmosphere. This location features a beautifully refurbished historic building with a busy lounge bar, à la carte restaurant, function areas and boutique accommodation. The successful candidate will work alongside another experienced General Manager and a great team to drive exceptional operational execution, service excellence and profitability. Key Responsibilities * Lead all operational and customer-facing functions across the bar, restaurant, events and accommodation. * Ensure consistently high standards of food, drink and service that reflect the venue’s reputation for quality and warmth. * Drive business performance through team leadership, effective rostering, cost control and quality KPIs. * Support, mentor and develop a committed hospitality team to deliver outstanding guest experiences. * Work collaboratively with the co-General Manager to optimise revenue streams (cover, rooms, functions and events). * Manage compliance with licensing, health & safety, food hygiene, employment and accommodation regulations. * Maintain high standards of cleanliness, presentation and guest service throughout the property. * Engage with guests to ensure satisfaction, capture feedback and build repeat business. Candidate Requirements * Experience in hospitality management, with significant exposure to multi-department operations (pub/restaurant/rooms/functions). * Strong commercial acumen and a track record of improving performance and guest satisfaction. * Exceptional leadership skills with the ability to inspire, coach and retain staff. * Excellent organisational, communication and customer service skills. * A hands-on, proactive mindset with the ability to make informed decisions in a fast-paced environment. * Experience with strong food and beverage operations, including à la carte dining and function/event service. * Passion for guest experience and quality. Working Hours * 45 hours per week – flexible across service times and busy periods to support the business. Benefits * Competitive salary package. * Tips distribution system ensuring team reward for performance. * Bonus scheme linked to business performance and team targets. * Pension scheme in line with statutory and enhanced employer contributions. * Opportunity to work in a respected and established hospitality brand with a supportive leadership team. Why Join? This is a great opportunity for an experienced hospitality professional to step into a leadership role within a vibrant and busy venue that blends quality dining, welcoming bar culture, private functions and boutique accommodation. You’ll be supported by an experienced co-General Manager and a motivated team, helping you deliver excellence in every guest interaction. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the hospitality industry. We work and support some of the most well-known companies in Norfolk and Suffolk. Technique recruitment Solutions limited are operating as a specialist recruitment business and recruitment agency on behalf of our client INDHOSP