Machine Learning Engineer (Generative AI, RAG & Conversational Systems)
Design, develop, and implement machine learning pipelines and GenAI‑powered search and conversational chatbot solutions for scalable mobile and TV applications at Sky and Comcast.
What you’ll do
- Design, develop, and optimise GenAI‑powered search and conversational chatbot experiences that integrate seamlessly into scalable mobile and TV applications used by end users.
- Build retrieval‑augmented generation (RAG) pipelines combining LLMs with structured and unstructured data.
- Optimise relevance, latency, and response quality for interactive UI components.
- Evaluate and improve models using real‑world feedback, analytics and experimentation.
- Collaborate closely with frontend, product, and UX teams to embed AI components into user‑facing applications.
- Contribute to system architecture, model selection, and deployment strategies.
- Participate in Scrum / agile process.
What you’ll bring
- Experience with traditional ML systems and GenAI (LLMs, agent frameworks), including proven delivery of GenAI‑powered search or chatbot solutions in production.
- Solid understanding of vector databases and semantic search.
- Solid understanding of retrieval‑augmented generation (RAG).
- Robust programming expertise, primarily in Python, delivering ML and GenAI solutions with a language‑agnostic mindset.
- Hands‑on use of serverless cloud services (e.g. AWS Lambda best practices).
- Strong team player and communicator with experience in agile, fast‑paced environments.
Desirable skills and experience
- Extensive machine learning research background.
Benefits and perks
- Free SkyTV or NOW package, including Sky Sports and Sky Cinema.
- Pension package with up to 9% employer contribution.
- Private healthcare with mental health support.
- Aviva Digital GP and dental insurance.
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect.
- Sharesave and tech schemes.
- A range of Sky VIP rewards and experiences.
We’re an equal opportunity employer and value diversity at our company. We are a Disability Confident Accredited Employer and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
