Job Description
This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on delivering a portfolio of intelligence services for a high-profile asset management company responsible for several iconic locations in Central London, working alongside the senior client and a range of key internal and external stakeholders.
Objectives and Responsibilities
The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Intelligence Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements.
Key Accountabilities and Role Overview
Working with the senior client, account manager, Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products and service lines relevant to customer security concerns.
Responsibility for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security such as terrorism, crime, and activism. This will include the production of thematic intelligence reports and intelligence products focused on threats to customer people, assets, and events.
This role does not currently involve line management responsibilities but given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees.
Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority.
Key Skills and Experience
* Degree-educated, or an equivalent qualification, in a relevant subject matter area.
* At least three years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
* Highly skilled in building relationships with customers and partners.
* Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.
* Demonstrable experience in processing and analysing both qualitative and quantitative data.
* Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.
* Reliable, flexible, and discrete.
* Demonstrable knowledge of UK and global events and their security impacts.
* Experience in interrogating and exploiting social media platforms as a source of threat intelligence.
Desirable Skills and Experience
* A 'can do' attitude, with a desire problem solve and deliver exceptional service.
* Innovative in approach, seeking new and unique solutions to meet the customer's needs.
* Master's degree or equivalent qualification in a relevant subject matter area.
Key Relationships and Stakeholders
* Customer Account Manager and other on-site Mitie colleagues
* Senior client and other key customer security officials
* Senior external partners, including police
* Mitie Intelligence Hub and other bespoke Mitie Intelligence functions.
Values
Delivering the exceptional, every day.
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture - our core values and how we behave: We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are built on integrity and trust: integrity and trust are at the heart of all we do. We go the extra mile: going the extra mile for our colleagues and customers and keeping our promises is in our DNA. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
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