Our client, a well-established and highly regarded consultancy based in Gloucestershire, Stonehouse has an exciting new opportunity for an Operations Manager to join their team on a full-time, permanent basis due to continued business growth. The successful Operations Manager should have: Proven experience in a management role within a fast-paced administrative or customer service environment Strong IT skills, particularly in Microsoft Excel and CRM/ERP systems Excellent communication skills with the ability to build and maintain client relationships Highly organised with strong attention to detail and the ability to prioritise effectively A proactive, analytical approach with strong problem-solving abilities In this role, the Operations Manager will be responsible for: Leading, motivating, and developing a team of administrative staff Overseeing day-to-day operations including order processing and customer service delivery Managing CRM/ERP systems, quotations, and the full order lifecycle from enquiry through to completion Producing and analysing performance reports, forecasts, and business insights for senior leadership Acting as a key point of contact for clients, resolving complex queries and supporting long-term relationships Our client is offering the successful Operations Manager a salary in the region of £35,000 – £45,000, plus benefits including 28 days holiday (inclusive of bank holidays) and the opportunity to play a key role in a growing, forward-thinking organisation. If you are an experienced operations professional with a strong commercial mindset and a passion for driving efficiency and client satisfaction, apply now to be considered for this fantastic opportunity. Dont delay in getting in touch to secure this role! COM1