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Next Generation are currently recruiting for a IT Support Engineer to work with a well-established engineering company based near Halesowen. As the IT Support Engineer you will be responsible for overseeing IT systems and assets, assisting with upgrades and fixes whilst providing support where needed.
The ideal candidate will have experience and knowledge of hardware, software, network maintenance, and industry trends to keep the client up to date with growing demands.
Working Hours For The IT Support Engineer
Monday Friday 8.30am 17:00pm (some flexibility offered)
Whats On Offer For The IT Support Engineer
Salary up to £35,000 p.a.
On-site parking
Company Pension
33 days holiday (inclusive of bank holidays)
Duties Of The IT Support Engineer
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Windows, IOS and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
Knowledge of Cyber Security, guidelines, procedures, standards, and controls
Install, configure, and support workstation software, hardware, printers, and phones
Ensure the companies 365 / SharePoint environment remains secure and develop as business needs require.
Administration of Time and attendance and several other business systems
Assist with Mobile device management
Work on IT projects which may include documentation, training, testing and Implementation
Ensure application and software upgrades are completed to maintain security compliance
Assist in supporting the companies Infor ERP business solution
Assist in Cyber security matters and support ongoing Cyber Security Essentials + accreditations are maintained
Help lead employee training to prevent phishing and other forms of cyberattack
Cyber Security Awareness & checks
Understand the intention behind Company policies to a degree to be able to advice/contribute on new procedures or problems
Asset Database management
The successful candidate for the IT Support Engineers position will have the following experience:
3 5 years experience as a IT Support Engineer (Essential)
Knowledge of operating systems, equipment and technologies.
Ability to work independently and multitask when required
Ability to maintain confidentiality of company information
Meticulous eye for detail and an ability to problem solve IT issues
Work and liaise with 3rd parties on tasks
Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you havent been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.
By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy.
Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move.
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
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