About The Role
This is an exciting opportunity to join our friendly, supportive Business Support Team and play a central part in delivering high quality printing and posting services that make a real difference to people affected by dementia.
As a Business Support Print Officer, you will help run a busy and reliable Print Room that supports colleagues across the Dementia Support and Partnerships Directorate and beyond. You will produce a wide range of printed materials that meet our brand guidelines and reflect the professionalism and compassion that Alzheimer’s Society stands for.
Your work will help ensure that people living with dementia, their families and carers receive clear, timely and accessible information from the services they rely on. You will also support the success of Alzheimer’s Society events and groups by providing the materials needed to promote, inform and guide participants.
The role also occasionally includes digitising paper records so that important information is stored securely and can be accessed appropriately. You will work carefully and in line with our information governance and data protection requirements.
This is a role with real purpose, contributing directly to earlier diagnosis, better support and improved outcomes for people affected by dementia. There will also be opportunities each year to come together in person as part of the wider Business Support team to build relationships, share learning and shape our service.
Important
* On‑site working from our Alzheimer’s Society office in Birmingham (Tricorn House, 51-53 Hagley Rd, Birmingham, B16 8TP). You will need to be able to travel independently to and from this base.
* We are pleased to offer this role as a permanent opportunity with a 21‑hour weekly contract currently available, offering some flexibility in how your working hours are arranged so the role can fit alongside your personal commitments.
* Provisional Interview Date: Wednesday 10 June 2026 – this will take place at Tricorn House, 51-53 Hagley Rd, Birmingham, B16 8TP.
About You
* Works well as part of a team and knows when to ask for support.
* Can stay calm under pressure and manage their workload confidently.
* Has good IT skills and knowledge and is comfortable with Microsoft 365 applications.
* Has experience of working in a print room, although this is helpful rather than essential because full training and support will be provided.
* Can prioritise work effectively and meet tight deadlines while maintaining excellent attention to detail.
Most importantly, you are someone who cares about delivering a great service and who wants to use their skills to support people with dementia and those who care for them.
Please do not be discouraged from applying if you do not meet every requirement. We value transferable skills, potential and a willingness to learn.
Key Responsibilities
* Provide high quality scanning, printing and photocopying services that follow Alzheimer’s Society processes and brand guidelines.
* Manage incoming print requests and keep an organised workflow that meets agreed timescales.
* Carry out routine checks and maintenance on Print Room equipment, fixing simple issues where appropriate and escalating others promptly.
* Monitor paper and consumable stock levels and order supplies to maintain continuity of service.
* Support the digitisation and secure handling of documents in line with data protection and information governance requirements.
* Work collaboratively as part of the Business Support Team, helping maintain a smooth and reliable service for colleagues across the organisation.
We are an equal opportunity employer committed to diversity and inclusion.
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