Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. All team members pride themselves on embodying Virgin Active values and maintaining the highest Brand Standards, ensuring members enjoy top facilities and service. We focus on recruiting the best team members who support our clubs in providing a world-class member experience.
We are seeking a Food & Beverage Trainer to join Kauai. The Trainer will ensure operational excellence across all stores, identify training gaps, and develop learning programs.
The Role
1. Ensure operational excellence in line with IGNITE
2. Ensure all stores are adequately staffed to deliver 100% customer service
3. Conduct audits in assigned stores to identify training needs
4. Visit stores according to an organized schedule
5. Train staff on procedures and products
6. Ensure stores follow food safety and sanitation procedures
7. Achieve audit pass rates; follow up on failed audits within set timeframes
8. Draft and execute action plans based on audit results with store management
9. Ensure staff compliance with policies and standards
10. Support personal development and career growth of staff in collaboration with in-store management
Minimum Qualifications & Experience
* Food Safety Level 3 Certificate
* At least 1-year experience as a Food & Beverage Trainer in a Quick Service Restaurant
* Barista Skills Level 2 Certificate or equivalent
* Proven ability to manage training schedules and develop high-performing teams across multiple locations
Benefits
* 25 days annual leave plus a Celebration Day
* Access to The People's Pension with 3% contributions or Scottish Widows Pension with up to 5% matching
* Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V
* Private Dental and Healthcare Insurance
* Life Assurance at 4x salary
* Discounts across Virgin Active, including guest passes and PT sessions
* Membership in Virgin Group community with discounts on Virgin Atlantic, Virgin Holidays, Virgin Media/O2
* 20% off food and drink at Kauai branches in clubs
* Access to Salary Finance for loans and savings
* Employer assistance programme with 4 free counselling sessions via BUPA
* Partnered services with Dexters for corporate letting
* Access to ePoints online discounts
* Discounts on Virgin Academy courses
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