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Workflow lead

Harrogate
LabCorp
Posted: 8 October
Offer description

This is an office-based position where you will work closely with the Archives team and provide support to the Archives Supervisor by communicating daily workflow issues and resolution. You will have direct contact with our clients in a revenue-generating capacity and work to various Standard Operating Procedures (SOPs) and regulations.

Duties Include:

* Organizing meetings as appropriate with the team to discuss workflow and pending issues as well as prioritize any critical task
* Directing and re-directing team members to accommodate volume changes and client deadlines
* Helping manage and/or alerting management on non-routine issues
* Providing guidance and best practices for Archives Services
* Providing input on SOPs and other QDMS documents as needed
* Covering for management and peers as needed in meetings, conference calls, on the bench, etc.
* Demonstrating flexibility by doing other duties assigned, such as assisting in writing SOPs or acting as a subject matter expert for the department
* Assuming a leadership role in the supervisor's absence to include but not limited to: a) Organizing assignments during the workday b) Acting as a support for both internal and external customers

Requirements:

* BSc degree desirable; however, experience may be substituted for education
* Demonstrable experience either in the scientific industry or in an archives position
* Ability to use software packages, i.e., Word, Excel, Outlook
* Excellent communication skills with the ability to negotiate where necessary
* Pro-active, problem-solver with the ability to work in a team and independently using own initiative where appropriate
* Excellent organizational skills
* GxP knowledge and/or experience advantageous

Labcorp is a global, world-leading Life Sciences Contract Research Organization that provides dedicated and fully comprehensive laboratory testing and drug development services to the pharmaceutical, crop protection, and chemical industries. We strive to make a difference to people's everyday lives by bringing essential medicines to the market.

Benefits:

* Competitive salary and benefits package along with contributory pension scheme
* Unparalleled opportunities for career development and progression within a global organization
* A varied role with direct client interaction and the opportunity to work alongside managers within the business
* Training where required
* A culture of CARE with access to wellbeing programs and various employee resource groups
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