THE PURPOSE OF THE ROLE
The successful candidate will take on a book of aged debt, influencing the Client and Customers to pay their account in a approachable and professional manner, maintaining relationships and building rapport for future liaison.
WHAT YOU WILL BE DOING
1. Chasing outstanding debt by phone, email and letter
2. Resolving outstanding queries
3. Sending out copy invoices
4. Updating reports and systems
5. Sending statements when required
SKILLS AND EXPERIENCE REQUIRED
6. Previous experience working in credit control
7. Proven experience with reducing aged debt
8. Excellent Microsoft Excel skills including VLookups and advanced formulas
9. Financial qualification desirable but not essential
10. Excellent communication skills
11. Excellent interpersonal skills
12. Influencing and persuading skills
13. Content working autonomously
14. Organised and self-motivated
15. Curious to challenge the status quo
16. Unified in working together for the same gaols and vision
17. Driven to achieve, succeed and progress
18. Passionate about our customers, our business and personal performance
SALARY: £24,000 to 26,000 pa FTE, dependent on skills, qualifications and experience
HOURS: Hybrid - 35 hours per week, Mon-Fri 9.00 am to 5.00 pm
Contract: 12-month Fixed Term Contract
BENEFITS
In addition to a competitive salary, we offer: 23 days holiday + Bank Holidays, a contributory salary sacrifice pension, Health Cash Plan Scheme with Simplyhealth (Level 2 Cover), and Life Assurance at x3 salary. We also offer discretionary perks of a half-day off around your birthday, and up to an additional two days for our December office shutdown.