 
        
        Job Overview
An exciting opportunity has arisen for an enthusiastic and highly motivated individual to take on the position of Practice Manager within Hillcrest Medical Centre, Wrexham. This practice is currently being managed by the Local Health Board.
Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of a GP practice can change on a daily basis and therefore this role will be challenging.
Main Duties
The Practice Manager is responsible for the day‑to‑day operational management of the LHB Managed Practice, ensuring that the service is delivered in accordance with the requirements of the GMS contract, Enhanced Services Commissioning Plan and Health Board agreed aims and objectives of a Health Board Managed Practice.
This role will involve engaging with a wide range of stakeholders within the LHB Managed Practice network and other departments within the wider Health Board.
The successful candidate will have previous experience in a line‑management or supervisory role, including staff training and development, and will be able to deliver against competing deadlines, deliver change, and demonstrate strong communication skills. The role demands a fast pace and a high level of accuracy.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Qualifications
 * Degree level qualification and/or Management qualification (e.g., AMSPAR) and/or relevant primary care experience in a managerial position
 * Evidence of CPD
 * Experience in a line‑management or supervisory role, including staff training and development
 * Experience of delivering a customer‑oriented service including managing concerns and complaints
 * Experience of working in Primary Care
 * Experience of managing change
 * Working knowledge and understanding of Primary Care (nGMS Contract, policies, procedures and legislation)
 * Excellent communication skills, both written and verbal
 * Effective leadership skills
 * Understanding of clinical governance and quality improvement
 * Ability to effect change and influence others
 * Ability to plan, set objectives, prioritise and review performance
 * Computer literate – able to use a range of packages
 * Ability to work on own initiative
 * Time management
Desirable Qualifications
 * ECDL
 * Experience of working in multidisciplinary teams
 * Experience and knowledge of the secondary care sector
 * Knowledge of practice‑based commissioning
 * Knowledge of data collection and information management methods
 * Desirable interest in driving quality improvement initiatives
Additional Information
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales.
We are committed to promoting equality and diversity and welcome applicants under the “Disability Confident Employer” scheme.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please note that successful applicants will receive all recruitment‑related correspondence via the email account registered on the application form.
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