Overview
We have an exciting opportunity to join our Retail Team at the Totnes shop. We are seeking an organised and enthusiastic Assistant Manager to work 3 days per week. Working closely with the Shop Manager, you will lead the team, maximise sales and ensure the highest level of customer service is delivered consistently.
Responsibilities
* Provide cover for the Manager in their absence
* Support and guide volunteers in the day-to-day running of the shop
* Stock control, sorting and rotation
* Display goods effectively, including creative displays and maintaining the shop's appearance
* Sort and prepare unsaleable items for recycling or waste
* Facilitate and process Gift Aid
Qualifications & Requirements
We are looking for someone who is self-motivated with excellent interpersonal, communication and customer care skills. Previous experience in retail and/or customer service is required, with good problem-solving ability and readiness for the ever-changing challenge of charity retailing.
Process & Accessibility
Disability Confident: Devon Air Ambulance is a Disability Confident employer that will generally offer an interview to applicants who declare a disability and meet the minimum criteria. Details are subject to recruitment circumstances. If you require any accommodations, please let us know. For more information about our interview process, see our candidate experience page.
Interview dates are likely but subject to change in the event of unforeseen circumstances. A satisfactory basic DBS check and references are required. Devon Air Ambulance reserves the right to close a vacancy earlier than the advertised date if needed.
Benefits
* £12.60 per hour
* 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
* Occupational Maternity/Paternity & Adoption leave
* Paid time off for fertility treatment
* Pension scheme, 6% employer contributions
* Occupational sick pay scheme
* Counselling and financial wellbeing services
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