Spin Master is a leading global children’s entertainment company, creating exceptional play experiences through its three creative centres: Toys, Entertainment and Digital Games. With distribution in over 100countries, Spin Master is best known for award‑winning brands such as PAWPatrol®, Bakugan®, Kinetic Sand®, Air Hogs®, Hatchimals®, Rubik’s Cube® and GUND®, and is the global toy licensee for other popular properties.
Key Account Manager – Responsibilities
- Develop bi‑annual business plans that deliver upon company goals and meet customer needs.
- Deliver product presentations, business proposals and ad plans to customers on time.
- Understand the customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively.
- Work with support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis at minimum.
- Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary.
- Manage customer‑specific budgets and update Salesforce.
- Analyse sell‑through data and market intelligence to maximize business opportunities while minimizing risk.
- Communicate clearly and efficiently with customers and provide fast solutions to challenges.
- Work proactively and effectively with team members to deliver best possible customer service.
- Gain a thorough understanding of all account business objectives and marketing plans by building multi‑level and cross‑functional contacts within your account portfolio.
- Develop innovative sales and marketing‑led account plans that will maximise Spin Master’s performance within each account.
- Coordinate trade marketing and marketing activity within accounts to ensure delivery of planned volume, distribution and profit targets.
- Maximise account profitability through strategic business planning, including delivery of volume, revenue and margin, creative promotional work, and data‑driven solutions.
- Work closely with accounts to gain joint agreement on objectives for sales growth while managing each account selection process.
- Negotiate at senior level to ensure the company maximises the advantage of long‑term supply agreements and optimises all elements of the marketing mix.
- Accurate forecasting and collaboration with the planning team to ensure stock is delivered to accounts as required.
- Actively work as part of a team to create a solution‑oriented culture, leading by example.
- Maintain and further develop strong commercial and personal relationships between Spin Master and your account base, ensuring Spin Master remains a preferred supplier.
Qualifications
- Master’s degree.
- Minimum 5years of experience in a similar role in the CPG or toy industry (preferred).
- Retail experience preferred.
- Demonstrated success managing a business portfolio.
- Customer‑driven approach and a “go‑getter” attitude.
- Ability to build and maintain relationships, both externally and internally.
- Demonstrated organization, planning and communication skills.
- Goal‑oriented to achieve targets through self‑motivation, persistence and determination.
- Proficiency in MS Office (Excel, Word, PowerPoint), SAP and Salesforce (an asset).
- Ability to create and maintain business presentations, Excel files and read POS reports.
- Thorough understanding and use of forecasting systems.
- Flexibility regarding accounts managed.
- Full clean driving licence.
- Ability to travel and participate in international trade fairs in Europe.
Benefits & Working Conditions
- Growth and career opportunities.
- Flexible work hours.
- Innovation, collaboration and fun.
- Comprehensive benefits.
- Other fun perks.
We are committed to an accessible and inclusive application and selection process and provide reasonable accommodation to all applicants. If you require an accommodation, please contact our Talent Acquisition team by email at JobsEU@spinmaster.com.
