Bespoke Executive Property Lead Location – Guildford/London Job type – Full-Time Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week) Contract type – Permanent Hybrid working – typically requiring Two office days, subject to client commitments Closing Date: 18 May 2026 K2 Group is an independent and international provider of mobility services. The Group includes six K2 brands, each with its own service speciality: K2 Relocate – relocation services K2 Bespoke – VIP relocation services K2 X Border – immigration services K2 Indx – advisory and assignment management services K2 AlphaTech – inhouse technology team Twelve Degrees - inhouse stakeholder communication agency Each K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human-centric service. A deeper dive into K2 Group Founded in 2002 and headquartered in the UK, K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in removals or property sectors, our origins in HHG/move management and HR allowed us to take a consultative, client-centric approach from the start. Our early success stemmed from streamlining the household goods shipping process for organizations with varying transfer volumes, providing a fully managed service through a network of accredited partners. As our reputation grew, clients sought our expertise beyond shipping, leading to the expansion to destination services in 2008. To support this growth, we expanded our global presence, establishing operations in France, Sweden, Singapore, Australia, South Africa, the USA, the UAE, Brazil, Romania, and most recently, China - in Q4 2024. To further enrich our service offering, we expanded into Relocation Accounting (Expense Management), Client Advisory, and Assignment Management Services in 2016, which enabled us to provide clients with end-to-end mobility solutions. In 2017, we formally launched K2 Bespoke, a VIP/executive relocation service offering, which has since grown to include a global team of 30, and which has established itself as the industry leader in this mobility space. In 2018, we acquired Harbour HR, a small, London-based immigration and HR consultancy. This acquisition was part of a strategic venture into the global immigration market, and is the foundation from which we grew our outstanding global Immigration team. Our growth has been supported by significant investments in technology. In 2023, we developed AlphaTech, our in-house technology division, through which we have built proprietary systems for case management, implemented compliance tracking, and set up service automation, all of which has enhanced our agility and the quality of the services we deliver. Over close to 25 years, K2 has grown significantly, developing a suite of service offerings. We wanted to give each of these offerings its own identity, so in 2026, we chose to rebrand, transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values, contributes to K2’s world-class NPS® of 82 and it’s Great Place To Work® accreditation, and is driven by the same unwavering commitment to human-centric service delivery. However, each brand has its own speciality: K2 Relocate – Delivers the full suite of relocation services across the globe, via a fully managed service model. K2 Bespoke – Delivers the full suite of relocation services to organisations’ VIP or business-critical populations. Operates globally, via a fully managed service model. K2 X Border – Delivers the full suite of immigration services across the globe. Services include immigration consultancy; document handling; visa application management; and permits and residency application management. K2 Indx – Delivers advisory and assignment management services across the globe. Services include development of a mobility strategy; programme, policy and process design/review; policy counselling; and cost governance processes. K2 AlphaTech – K2’s inhouse technology team. Delivers tailored, highly efficient and user-friendly solutions for all K2 brands and their customers. Twelve Degrees – K2’s inhouse stakeholder communication agency. Delivers personalised, targeted and demonstrably impactful marketing collateral for all K2 brands and their customers. Across all of our brands, K2 takes the weight and stress of relocation away from our clients with distraction-free solutions which work for their business and their people. Of paramount importance to us is taking the time to get to know each and every client, thus keeping our business true to our mission statement: ‘because it’s personal’. With 15 offices across 11 countries and a partner network which spans 186 countries, K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this, we have made multiple sustainability commitments, including establishing a partnership with EcoVadis, a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal, which puts us within the top 5% of all companies rated in 2025. Delivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us, our employees are our family. Their wellbeing and their professional development is a top priority, as evidenced by our Great Place To Work® certification; by the range of initiatives (e.g flexible working, charity days, active social calendar) and opportunities (training, secondments, international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic, our five-year business strategy which defines the way in which we will grow until 2027. We are looking for a Bespoke Executive Property Lead based in Guildford, UK, reporting to our Managing Director – Bespoke Services based in Guildford, UK. The Role The Role is principally to support our UK inbound and outbound relocating population with destination services including home search, orientation, settling in and departure assistance. The Bespoke Executive Property Lead will work closely with our Relocation Managers to ensure the end-to-end move is seamless and the extensive knowledge and presence in the UK housing market will be a critical advantage for our Executive Tier population. Main duties and responsibilities UK Home searches (mostly in London for K2 Bespoke Clients) Responsible for: Capturing client requirements / briefing calls Researching the market for properties Creating a property tour Accompanying clients through the property tour Support the Bespoke Relocation Manager with securing the property and all associated administration UK DSP support - using your expertise to support the team with Tenancy Agreement review and negotiation as necessary Departure services – supporting the Bespoke Relocation Managers Notice to agent/ Landlord Supporting check-out administration Deposit return negotiation Tenancy Management/ queries from on assignment population On-site support Shipment packing/delivery oversight, this can be in the UK or in Europe (occasional) Receiving rental furniture Media installations Other on-site support Support with identifying new Destination Services initiatives Service innovation and efficiencies Employee experience opportunities Experience: Skills / Abilities & Knowledge – all essential Experience in a property related discipline e.g. UK Property Management or Estate Agent Lettings Understanding of UK Rental Process Knowledge of the London Lettings and Sales property market Interpersonal skills. Ability to communication effectively face to face or in writing and able to adapt your communication style relevant to the level. Possess emotional intelligence Ability to build trust and respect from team members and key stakeholders Effective organisation and delegation skills. Forward planning and strategic thinking, with the ability to drive objectives Ability to solve problem and pro-actively address potential issues Ability to make decisions that are beneficial for the team and business Commercial awareness. Ability and knowledge of having difficult conversations in a professional manner Ability to listen, to others whether it be management, team members or key stakeholders and rake in feedback, ideas and be open to other paths of achieving the same result Open to constructive criticism for the benefit of the collective goal Demonstrate the ability to be an exemplary team player, not just to key stakeholders but to the team and the wider K2 family. Proficient in Microsoft Word, with experience producing, editing, and managing professional documents Essential Hold a valid, in date driving licence that allows you to legally drive in the UK Access to your own motorised vehicle/transport Accountability For Office & Personal H&S Complying to GDPR & ISO Complying to relevant legislation Rewards & benefits Highly competitive salary. Electric car scheme after probation Company Kinetic Benefit scheme after 12 months of service Mentorship programme Part of a Great Place To Work accredited company Amazing office environment Cutting edge technology provided Other Information Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work. Health and Safety: K2 is committed to a healthy and safe working environment. We expect all employees to implement and promote its policy in all aspects of their work. All candidates require proof that they have the right to work in the UK. Satisfactory references will be required and undertake a pre-employment health check. At the beginning of 2025, K2 was recertified globally as a Great Place To Work®. Great Place To Work® is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role. As part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience. Please contact the HR team at hr@k2group.com if you need reasonable adjustments to participate in the recruitment process. We look forward to hearing from you.