IT Engineer - Permanent Position - Hertfordshire Synapri are working with a fantastic MSP on a 1st Line IT Network Engineering Position. Due to continued growth, they are looking for a motivated and enthusiastic 1st Line Network Engineer to join their technical team. This is a hybrid role requiring 1–2 days per week in the office after probation. The office is commutable from areas across East Hertfordshire and West Essex. Our clients are based in Hertfordshire and service clients across London and the South-East. This role will operate on a hybrid basis, requiring 1-2 days per week in the office after the probationary period. You’ll be working with experienced engineers and receiving fully funded training to accelerate your development and attain certificates. You’ll gain hands-on experience across a broad mix of technologies, from networking and cloud infrastructure to endpoint and user support. The Person: * 1–3 years’ experience in a technical support or network engineer role * Good troubleshooting ability and logical thinking * Excellent communication and customer service skills * A genuine interest in technology and learning new skills Skills, Knowledge and Expertise This role will involve using the technologies listed below. At this level of role, our clients are not expecting people to be experts with all the below, but have a good fundamental understanding and experience with most of them. * Microsoft 365 administration (Teams, Exchange, SharePoint) * Azure and cloud environments (VMs, cost management, backups) * Networking fundamentals (VLANs, DNS, WAN/LAN, Firewalls) * Switches and routers * Endpoint and device management (Intune, Compliance Policies) * Both Windows and Linux systems * VoIP or telephony systems The Benefits of the Role * Funded training and certifications * Hybrid working * Enhanced annual leave and additional wellbeing days * Private healthcare and employee wellbeing support * Career development and progression opportunities * A friendly, supportive team environment - focused on fostering growth This role would suit someone looking to build a long-term career in IT and gain broad exposure in a fast-paced MSP setting. If you're ready to grow your skills and take on new challenges, apply below Please Note - This Role Cannot Offer Visa Sponsorship