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Customer Success Lead at AI CRM MarTech SaaS, Slough
Client:
Grey Matter Recruitment
Location:
Slough, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
This is a fantastic opportunity to build relationships with some of the world's largest retailers and transform their CRM strategy while working for a hugely successful AI MarTech SaaS company.
The Company
* Founded by some of the biggest names in technology
* 15 global offices
* Highly successful and secure public company
The Role
* Own and grow client relationships with some of the biggest eCommerce/retailers in the world
* Plan and deliver CRM strategy and customer journey mapping
* Oversee a professional services team including CRM Managers, Campaign Managers, and ESP professionals
Requirements
* Customer success or agency experience focused on CRM / ESP / CDP
* Commerciality - grow accounts and secure repeat business
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