Head of Cloud Software and Services Network Management - Solution & Portfolio
Ericsson Sunbury-On-Thames, England, United Kingdom
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About This Opportunity
We are seeking a dynamic, proactive and strategic Head of Solutions & Portfolio for EMEA Cloud Software and Services (CSS) SL Network Management (NM) to lead, plan and manage products/solutions, drive competence builds, and ensure business and capacity planning for both new and existing offerings across the Network Management domain in EMEA. This senior leadership role is responsible for market development, solution portfolio ownership, and key client engagement, with the goal of driving revenue, expanding market share, ensuring monetization of existing and new portfolios, introducing new offerings, and shaping the future of our offerings. The position reports to the Head of CSS SL NM for EMEA and is a key member of the EMEA CSS NM Leadership Team. Location will be in one of our major hubs in EMEA, with final placement determined during the selection process.
What You Will Do
* Define and execute the Network Management product and solution portfolio strategy across EMEA, ensuring alignment with corporate priorities, customer needs, and market trends.
* Partner with Customer Units to develop and implement business growth strategies.
* Lead go‑to‑market (GTM) initiatives for Network Management offerings, including upselling, monetization and sales acceleration programs, thought leadership forums, and knowledge‑sharing workshops.
* Monitor market dynamics, competitor positioning, and customer demands to influence solution roadmaps and ensure portfolio relevance.
* Collaborate with Product Management, Sales Support, Service Delivery, and Marketing to maintain a competitive and future‑ready portfolio.
* Drive efficiency, automation, innovation, differentiation, and value proposition articulation across Network Management products and services.
* Ensure sales readiness and business excellence initiatives that enhance customer satisfaction and strengthen delivery capabilities.
* Lead solution positioning, proposal development, including value‑based selling for large transformation opportunities.
* Track and maintain the installed base across EMEA, ensuring lifecycle evolution and alignment with portfolio strategy.
* Serve as the escalation point for portfolio‑related topics and collaborate with global solution lines to resolve roadmap, feature, and delivery challenges.
* Represent the company as a thought leader at industry events, conferences, and analyst briefings.
* Own portfolio performance metrics, including revenue contribution, solution win rate, and customer satisfaction KPIs.
* Mentor and empower sales and solution teams to achieve cohesive execution of business objectives.
* Act as a senior representative of the Network Management domain in executive‑level discussions and customer engagements.
What You Will Bring
* University degree in Engineering/ICT, MBA or equivalent experience.
* 15+ years of experience in the telecom software industry with deep expertise in the Network Management domain.
* Proven track record in business development, solution leadership, and portfolio management.
* Strong understanding of telecom networks, the role of network management, network operations, IT systems, cloud‑native architecture, AI/automation, and digital transformation.
* Demonstrated leadership in managing large‑scale opportunities and deals, partnerships, and pre‑sales engagements in the network management domain.
* Exceptional storytelling and visionary thinking, with the ability to translate complex technologies into clear business value.
* Strong commercial acumen with experience in driving revenue growth and strategic partnerships.
* Excellent executive presence, negotiation, and stakeholder management skills.
* Collaborative leadership style with the ability to mobilize cross‑functional and geographically distributed teams.
* Passion for innovation, customer success, and long‑term value creation.
* Strong analytical and decision‑making skills with the ability to thrive in dynamic and complex environments.
* Deep understanding of our processes and tools to intercept and coach performance across functional domains.
* Track record to deliver on commitments, making prompt, clear decisions which may involve tough choices or risks considered.
* A strong leader that exhibits courageous and inclusive leadership with ability to provide a clear direction, set appropriate standards of behavior, motivate, coach and empower.
* Work permits for the EMEA region and the job location. Ability to travel in the region is required.
Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups. Encouraging a diverse and inclusive organization is core to our values at Ericsson, which is why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, essential for our future growth. Ericsson is proud to be an Equal Opportunity Employer.
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