Technical Service Delivery Manager
About the Role
Are you an experienced Technical Service Delivery Manager with strong project management expertise in MOD or UK Government environments? Do you excel at coordinating complex technical programmes, managing stakeholders, and ensuring smooth service delivery across multiple projects?
Key Responsibilities
Take oversight/ownership of specific MOD-related service portfolios at a service management level.
Manage the overall picture of all active projects, aligning delivery against contract scopes.
Create and maintain programme overviews including schedules, risks, plans, and open activities.
Full project management ownership of assigned projects across multiple contracts.
Produce high-quality documentation: PMPs, Risk Registers, Schedules, and more.
Ensure internal service launches are properly supported, documented and understood.
Act as the technical/project support contact for projects under your remit.
Assist with resolving engineering or technical issues during project delivery.
Support the introduction and roll-out of new service management and planning functions.
Help improve through-life support capabilities.
Support other PMs to ensure smooth progression of projects through the business.
Contribute to bid writing for MOD and Government tenders.
Experience & Skills We're Looking For
Ask yourself:
Project & Defence Experience
Do you have experience managing projects within the UK MOD, Defence Digital, DE&S, or other Government departments?
Are you familiar with the commercial and contracting processes of UK Defence?
Technical Knowledge
Do you have experience with IT networking, satellite communications, electrical/electronic systems, or similar technical environments?
Do you feel confident supporting the resolution of technical project issues?
Do you hold an engineering/science degree, or equivalent experience? (Preferred but not essential.)
Delivery & Behavioural Skills
Are you able to manage multiple stakeholders and priorities in a fast-paced, high-pressure environment?
Can you work proactively, independently, and use sound judgement to solve problems?
Are you skilled at producing structured documentation and maintaining clear organisation?
Are you extremely customer-focused with excellent communication skills?
Are you flexible in your approach and willing to travel when needed?
Security
Are you able to hold or obtain DV Clearance?
What We Offer
The chance to work across significant Defence/Government projects.
Opportunities for development and future leadership responsibilities.
A dynamic environment where initiative and ownership are highly valued.
How to Apply
If you're ready to take on a challenging but rewarding role delivering high-impact technical services across multiple Defence portfolios, we'd love to hear from you.
Apply now with your CV and a brief summary of your relevant experience.
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