Senior IT Support Engineer
Salary: £35,000 - £42,000
Location: Coventry (3x a Week) - London (1x a Week)
About the Job
A growing IT Managed Service Provider (MSP) is looking for an experienced Senior Support Engineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience in a broad range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work.
Technical Skills
Microsoft Windows 11
Active Directory & Microsoft Entra ID
Microsoft 365 applications (including Teams)
Microsoft InTune / Endpoint Manager
Cloud PBX (e.g., Ring Central, 3CX, 8x8, Cisco)
Deployment Services (SCCM, WDS, WSUS)
IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs)
Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors)
Mac Desktop OS
Mobile Device Support (iOS, Android)
Microsoft Server OS (2016 / 2019 / 2022)
Virtualization (ESXi, Citrix, Hyper-V)
Storage Systems (SAN, NAS, RAID)
Structured Cabling (Patching, Cable Tracing, IDC)
Backup Technology (Veeam)
Benefits
We work hard to create a great workplace! Here’s what we offer:
Annual bonus
Pension scheme (up to 4% match)
Additional day off on your birthday
Staff discount schemes for major high street brands
Training and relevant ongoing certification
Employee Assistance Program with health support services
Private health insurance including dental, optical, and mental health
Enhanced sick pay
Season ticket loan
Cycle to Work scheme
Bring Your Own Device allowance
Regular staff events
Office refreshments