At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible.
What you will be doing:
You will specialize in the configuring, readying, and troubleshooting of software/network-based product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.
Responsibilities and Duties
* Configuration of manufacturer applications, interfaces, and products based on system/client requirements.
* Develop configuration requirements and documents for manufacturer applications and products
* Provide support in developing, implementing and testing patch releases and system firmware upgrades.
* Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.
* Verify systems integration wiring connectivity and terminations in the lab
* Analyze and resolve configuration issues in a timely manner.
* Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
* Verify systems installation wiring connectivity and terminations in the field
* Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
* Perform end-user training on specific software applications and interfaces requiring client interaction
* Assist in system solutions analysis, design, development, and testing activities.
* Develop and maintain configuration policies and procedures.
* Review and recommend changes to existing configuration processes.
* Provide technical guidance to junior specialists in their assigned job duties.
Required Skills:
* At least 5 years of experience in AV Installation, Commissioning and Service
* AVIXA CTS/CTS-I and CQT preferred.
* Good working knowledge of Crestron, BIAMP, Extron and QSC
* Experience with AV industry software platforms. Any direct programming experience is a plus
* Strong Networking skills. Any specific certifications or training is a plus.
* Experience with Audio tuning, equalization and DSP Programming
* Organized, proactive and good communication skills
Why Should You Apply?
At FORTÉ, your work matters, and it’s easy to see the impact you make. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.
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