An opportunity to join a UK-based engineering company that designs and manufactures high‑precision positioning and navigation systems used in industries like automotive testing, mapping and robotics.
Role Overview
The Junior Customer Support Engineer is a highly technical support role where you act as the primary problem solver for clients. You will engage throughout the product lifecycle—from pre‑sales demonstrations through hands‑on troubleshooting at the workbench and occasional on‑site support. The role blends engineering, fault‑finding, and client interaction, with the chance to travel and work on cutting‑edge technology.
Essential Requirements
* Strong maths or engineering foundation – degree in Engineering, Maths or equivalent.
* Ability to perform methodical, structured fault‑finding on complex hardware/software systems.
* Clear, professional communication and confidence to represent the company in front of clients both in‑office and on‑site.
Desirable Requirements
* Experience with similar systems in automotive, robotics, mapping or academia.
* Exposure to customer support or B2B environments.
* UK driving licence is required.
Benefits
* Company card.
* Company Phone.
* Annual profit share bonus.
* No visa sponsorship available for this role.
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