Customer Team Leader – Chorley New Road, Horwich, BL6 6JZ.
Pay: £14.48 per hour. Contract: 30 hours per week + regular overtime, permanent, part‑time.
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift.
You must be aged 18+.
As a Customer Team Leader you will lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to the community.
Responsibilities
* Own the day‑to‑day running of the store by leading the team on your shift.
* Motivate, coach, and support your team to deliver great service and efficient operations.
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
* Support store performance through merchandising, stock accuracy, and HR processes.
* Champion Co‑op through community engagement and membership growth.
Qualifications
* Passion for people and leadership.
* Ability to work flexibly and lead by example.
* Skills in retail, merchandising, or team management (experience not essential).
Benefits
* 30% discount on Co‑op products in store.
* Full training and career development resources.
* Flexible access to your pay as you earn it.
* Up to 10% pension contributions.
* 36 days of holiday (pro‑rata, including bank holidays).
* 24/7 access to GP appointments and colleague support programme.
* Market‑leading policies to help you through life's big moments.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by inclusive policies and ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria. If you need any adjustments during the recruitment process, we will support you.
We reserve the right to remove the vacancy before the scheduled closing date.
#J-18808-Ljbffr