Overview
Fixed Term Contract (Maternity Cover), from 5th January 2026
36 hours a week over 52 weeks a year
Kingston College has an exciting opportunity for a Student Services Adviser to provide high quality support, information, advice and guidance to learners to improve their likelihood of successful completion of their programme and progression into further education, training and/or employment.
We are looking for a passionate and committed individual with fantastic engagement skills to join our team. You’ll work in close liaison with students, staff, and external organisations to safeguard students and support them in achieving their full potential by offering holistic support, which is tailored to their needs. You’ll also provide and support the provision of a range of activities to engage learners within the wider community of college life and the preparation for life in society.
Responsibilities
* Provide high quality support, information, advice and guidance to learners to improve completion and progression.
* Engage with students, staff and external organisations to safeguard students and support their development.
* Offer holistic support tailored to individual needs and contribute to activities that engage learners within college life and community preparation.
Qualifications and experience
* Qualified to Level 3 or above IAG qualification, or in an appropriate area (e.g. youth and community, education, social work, sociology, health and social care) or willing to work towards.
* Proven experience working with vulnerable young people and using successful strategies to re-engage learners or prevent disengagement.
* Understanding of Post-16 education services and issues related to transitions from pre- to post-16 education; demonstrable experience delivering student workshops or tutorials to a diverse range of students.
* Proven safeguarding experience with young people and knowledge of safeguarding legislations and practices in education.
* Good IT skills to market and record service provision using Word, Excel, PowerPoint, Outlook, intranet/website, social media, Pro-monitor/EBS; willingness to undertake further training in College software.
* Willingness to travel to or work from other South Thames Colleges Group sites as required.
Contract, location and duties
* Role primarily based at Kingston College with potential travel to or work from other South Thames Colleges Group sites.
* Closing date for completed applications: 9th November 2025.
* Interviews: 18th November 2025 (Tuesday).
Benefits
The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year, plus 5 days Wellbeing leave. Pension schemes (Teachers Pensions or Local Government Pension Scheme) with significant employer contributions, subsidised sports facilities, professional development and training, and a salary sacrifice cycle to work scheme. The benefits package is pro-rated for part-time staff.
Equal opportunity and safeguarding
South Thames Colleges Group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.
As part of the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Prospective employees will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK as part of due diligence checks.
About the group
The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. We are one of London’s largest providers of post-16 education and training and are committed to helping students succeed.
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