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Motor Insurers' Bureau (MIB) provided pay range
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About MIB
At MIB our people are passionate about making roads safer by getting uninsured and hit-and-run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately.
Last year we helped more than 34,000 people struck by uninsured and hit-and-run drivers and paid over £400 million in compensation to support victims rebuild their lives.
About the role
* As a key leader within the MIB’s most significant industry-wide strategy Accelerating to Zero, working in collaboration with strategic pillar leads to develop, implement and manage the end-to-end Business Development process.
* Identifying, building and maintaining relationships with key stakeholders and customers. Driving initiatives that supports MIB strategic alignment and enhances MIB’s profile in the Insurance sector.
* Working in partnership with partners to shape market propositions and secure mandates for the generation of new customers for MIB service lines, in accordance with specific targets aligned to MIB’s strategy.
* Provide guidance and mentorship to team members, with potential for future line management responsibilities.
Key responsibilities
* Own the on-boarding process of new members for MIB services and membership of MIB
* Own the implementation and delivery of robust and independent due diligence processes for new customer on-boarding ensuring it remains fit for purpose
* Lead on market analysis and customer segmentation to support MIB operations including key business projects and business development
* Keep the business informed, at all levels, of the changing insurance landscape including training & materials
* Provide support, insights and guidance to areas of the business requiring strategic and operational support, using knowledge of the latest market developments
* Represent the MIB at key networking events to promote MIB services and understand industry trends and changes
* Take lead responsibility for the generation of new customers for MIB service lines, in accordance with specific targets for customer acquisitions, aligned to product/service priorities in support of A to Z strategy outcomes
* Develop a pipeline of prospective and on-boarding members to achieve the service line specific new business targets
* Identify and lead on the attendance at selected/relevant external Networking Events
* Ensure the compliance of all prospective members to the terms of the relevant service’s contractual agreements
* Manage the seamless transition of new members over to the Customer Relationship Management Team
* Provide support and advice to the strategic pillars and other business Directorates, and to key individuals including the Chief Operating Officer upon request, around general insurance, company structures and the industry landscape
* Continuous knowledge building and understanding of the current and future insurance landscape, and identifying business needs and training opportunities to relay this knowledge
* Analyse potential customer segments and produce recommendations for appropriate customer models to support the acquisition of new customers across MIB service lines
* Implement resilience of the Industry Insight & Business Development functions
* Take ownership of projects relevant to the improvement and delivery of Business Development
* Support on the implementation of new process guides in line with the onboarding of new customers where relevant
* Demonstrated experience in process improvement and operational resilience, including the ability to design, implement, and refine business development workflows to ensure scalability, efficiency, and adaptability in a changing market environment
Skills and Experience
* Excellent relationship management, communication and people skills
* Significant planning, prioritisation and time management capability
* Successful track record of stakeholder management in a customer centric environment
* Experience leading small teams or mentoring colleagues
* Proven track record of building Industry Insight and Business Development models
* Ability to think creatively to achieve the best outcome using all available resources
* Strong communication skills with the ability to clearly articulate complex concepts and emerging ideas to a broad audience, including C-Suite
* Commercially astute with a proven record of delivery against business KPIs
Job Title: Senior Business Development Manager
Grade: 13
Working Hours: 35 hours Monday - Friday
Office Location: Milton Keynes (hybrid working)
Job Type: Permanent
IT kit supplied to you
£320 (before tax) start up allowance
Hybrid working from our Milton Keynes office with travel to visit customers
Other Benefits include:
Contributory Group Stakeholder Personal pension scheme
Life Assurance
Employee Incentive Scheme
Sports and Social Club
24/7 Employee Assistance Programme
Free access to online tools to support mental and physical health
Enhanced maternity, paternity and adoption leave
1 volunteer day each year and charity matched funding scheme
We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day.
So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Business Development
Industries
* Non-profit Organizations and Insurance
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