We are pleased to announce we are now welcoming applications for the role of HR Support Services Officer. We are looking to recruit 1x full time (37.5 hpw) team member.
The role is to provide high quality and efficient transactional HR services to the Trust and workforce, ensuring all transactions occur accurately, in a timely manner, in line with appropriate Trust Policies and Procedures. Delivering a professional service focused on achieving a high level of customer satisfaction by offering support and advice where required and ensuring KPIs are met.
The post holder will be responsible – along with a team of other Officers – for monitoring, managing and processing HR forms and pay queries using our online ticket management system (Halo ITSM). The work includes processing forms and responding to queries daily, taking a proactive approach to ensure that queries are resolved and HR forms are processed within the designated timeframes and SLAs.
Please note the post holder will be required to work from Lakeview House, Bedford.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under‑represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We also welcome flexible working requests to support a balance between work and other priorities such as caring responsibilities, family commitments, further learning, and other interests.
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre‑employment checks, prior to receiving an unconditional offer. If full employment checks cannot be achieved (including existing and unserved disciplinary sanctions), your offer may be withdrawn.
How to apply
1. Read the advert and the Job Description and Person Specification (attached).
2. Complete the online application.
3. Complete the Supporting Statement – Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. CVs are not accepted.
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