Do you want to work for the UK’s leading textile, recycling and clothing collection company, that passionately cares about its colleagues, stakeholders and the planet, whilst offering some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays, then read onWe are looking for an enthusiastic and well organised Service Desk Analyst to join our team.The successful candidate will report to the Service Desk and End User Computing Manager and will provide support to all areas of the organisation, for Hardware, Software, and service issues.This is a first point of contact role and will involve liaising with other members of the wider IT team and 3rd party service providers where appropriate.The service desk team are also responsible for monitoring the organisations IT services, provisioning hardware, network devices and required software to meet given requirements.Ideal candidates will have a minimum or 1 year experience providing 1st or 2nd line technical support using a Microsoft Windows Desktop environment.All key responsibilities and desirable skills can be found in the Job Description.We are an equal opportunities employer and welcome applications from all sectors.Please be aware that this advert may close sooner than the closing date in extreme circumstances.If YouEnjoy building collaborative relationships.Have an analytical mindset with proven skills.Have a good attention to detail.Are self-motivated.Have an inquisitive nature and investigative skills.Possess a positive attitude in delivering exceptional customer service.Take pride in everything that you do to maintain the high standards that we promise to our colleagues, stakeholders and ourselves.Are adaptable; able to think on your feet.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.THEN SALVATION ARMY TRADING COMPANY LTD (SATCoL) WANTS YOUSee What Some Of Our Colleagues Say About Us“I love working for SATCoL and am very proud and privileged to be part of such a wonderful organisation. My personal mission in life has always been to help others, of course my family are my priority. I love that we can help The Salvation Army’s mission work. The people in SATCoL are very caring, wonderful, dedicated people. Everyone I have met within the company “Care” about each other as well as the work they do. I feel SATCoL as an organisation care for all staff and volunteers. I have a very supportive manager and the IT team are all very caring individuals. I recently spent some time within SP&S and feel that it is helpful to spend time in other departments learning what our colleagues do. I would love to spend time in other areas of the business to gain a better understanding of different roles within the company.” – BF, IT Administrator“It is great working for SATCoL as the culture of the organisation is really strong, colleagues genuinely care for each other and through our profits we are helping the wider Salvation Army. The work is often both diverse and interesting. There is always support available and other support mechanisms. The company also has long term growth potential and expanding.” NH – CIOPLEASE APPLY NOW