Benefits
Medical, Dental, Life, Retirement, Paid Time Off
Position Classification
Exempt
Compensation
$32.14 to $48.20
Position Specific Responsibilities
* Installs, supports, and maintains hardware and software infrastructure according to best practices, including routers, aggregators, switches, Wi‑Fi controllers, and firewalls.
* Diagnoses problems and solves issues, often under time constraints.
* Provides network and host‑based security, incident response, firewall, and VPN management and administration.
* Implements necessary controls and procedures to protect information systems assets from intentional or inadvertent modifications, disclosure, or destruction.
* Develops, maintains, and provides network documentation.
* Performs regular security monitoring to identify possible attacks or intrusions.
* Monitors network usage, anticipates problems, and suggests solutions.
* Assists in the deployment and maintenance of Windows, servers, and hosts.
* Works closely with colleagues to meet team goals and improve processes and practices.
* Works with other members of the team to implement solutions to system‑related problems to minimize operational impact.
* Rapidly responds to emergency situations, including direct response or on‑call coverage, both during and outside normal business hours.
* Works with the Telephony Engineer to maintain, troubleshoot, and upgrade Cisco phone system.
* Keeps the SNMP Dashboard accurate.
* Assists with Help Desk tickets as needed.
* Performs other duties as assigned.
Organization Specific Responsibilities
* Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
* Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
* Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
* Exhibits initiative and self‑motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
* Completes all required annual education, training, in‑services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
* Maintains strict patient confidentiality at all times.
* Reports to work punctually and completes assigned duties within established timeframes.
* Actively contributes to departmental and organization‑wide performance improvement and continuous quality initiatives.
* Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
* Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.
Qualifications
* Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
* Must be legally authorized to work in the United States.
* Must successfully pass a background check.
* Must successfully pass a pre‑employment drug screen and breath alcohol test (if applicable).
* Must complete an Employee Health meeting prior to starting employment.
Education & Certification
* Bachelor’s degree in Computer Science (required).
* Cisco Certification or equivalent work experience (preferred).
* Current CompTIA Certification (preferred).
Experience
* Two (2) years of expertise implementing, administering, and troubleshooting network infrastructure devices, including but not limited to firewalls, routers, switches, wireless access points and controllers, and monitoring applications (preferred).
* Experience in clinical systems implementations and support, including system configuration, custom development, maintenance, and software upgrades (preferred).
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