Customer Service Recruitment Administrator Job Summary We are looking for a confident and organised Customer Service Recruitment Administrator to support the recruitment process by actively calling, sourcing, and engaging candidates. This role plays a key part in delivering an excellent candidate experience while supporting recruiters in a fast-paced environment. Key Responsibilities * Make high-volume outbound calls to candidates to discuss vacancies, availability, and suitability * Act as the first point of contact for candidates via phone, email, and messaging platforms * Proactively source candidates using job boards, internal databases, and social media * Screen CVs and conduct initial candidate conversations * Book interviews and coordinate interview schedules * Follow up with candidates after calls and interviews to gather feedback * Maintain accurate and up-to-date candidate records on the recruitment system * Respond to candidate queries in a professional and timely manner * Provide administrative support to the recruitment team throughout the hiring process * Ensure compliance with data protection and recruitment procedures Skills and Experience * Strong customer service and communication skills * Confident, professional telephone manner with experience in outbound calling * Ability to build rapport quickly and engage candidates over the phone * Good organisational and multitasking skills * Comfortable using recruitment systems and basic IT tools * High attention to detail and discretion with confidential information * Previous experience in customer service, call handling, recruitment, or administration is desirable Personal Attributes * Friendly, approachable, and professional * Resilient and comfortable with regular and high-volume calling * Self-motivated and target-driven * Positive team player with a proactive attitude * Adaptable and eager to learn What We Offer * Full training and ongoing support * A collaborative and supportive team environment * Opportunities for career progression within recruitment * Competitive salary and benefits