Motor Trade – New Business Support Our Motor Trade - New Business team in Purfleet are on the lookout for someone to join the team and support them in liaising with, managing and maintaining current and prospective customers. This is a fantastic opportunity for someone looking to expand their insurance career by joining a leading broker. At PIB, we’re committed to innovation, professional development, and making a real difference for our clients and communities. Take the next step in your career with a company that puts people first. What you’ll be doing: Help drive sales by proactively following up quotes via phone/email and handing warm leads to Sales to convert into live policies. Manage inbound enquiries swiftly and accurately; use CRM/diary to chase quotes, re‑engage lapsed/renewal leads, and record precise notes. Always providing clear, compliant guidance (escalating when needed) and represent the company professionally as one of the initial forms of contact for customers. What we’re looking for: Previous experience, or strong knowledge, in the insurance industry, particularly in the Motor Trade. Excellent organisational skills and attention to detail. Someone who always demonstrates high standards of professional behaviour and an ethical understanding of colleagues & customers. Strong communication skills, including active listening, confidence and the ability to build rapport. What You’ll Get: A supportive and collaborative working environment within a leading insurance group A salary of around £26,000 depending on experience A competitive benefits package Hybrid working options from our Purfleet office Professional development and career progression opportunities Why PIB Group? PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you! Inclusion & Accessibility We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com HP