IT & Systems Support Assistant
Location: Head Office, Redditch
We are currently seeking proactive and organised IT & Systems Support Assistant to support the day-to-day IT operations of our client's business. This role will work closely with and directly support the Director, ensuring the company's technology and systems are well-managed and efficient.
Key responsibilities include but are not limited to:
* Provide first-line IT support to employees across the business
* Troubleshoot and resolve hardware, software and connectivity issues where required
* Liaise with external IT providers and support where required
* Prepare and configure laptops, desktops, s and other equipment for new starters
* Monitor and maintain our IT equipment inventory
* Ensure prompt collection of equipment from leavers
* Ensure all company devices are configured, updated and secure
* Assist with administrative tasks related to IT systems, processes and suppliers
* Support the Director with technology-related projects and improvements
The Successful Applicant will:
* Meet the qualifications and experience requirements outlined below.
* Have a full, UK, clean driving licence and willing to travel to regional offices where required
* English GCSE Grade 4/C, Level 2 Functional Skills, or equivalent
* Mathematics GCSE Grade 4/C, Level 2 Functional Skills, or equivalent
Package:
* Contract Type: Permanent
* Weekly Hours: 07:30am to 16:30pm (We are open to discussing reasonable adjustments)
* Holiday Allowance: 23 days plus bank holidays, with additional holiday based on service. For part-time employees, holiday entitlement will be calculated on a pro-rata basis.
* Company Pension scheme available
* Enhanced Maternity & Paternity Pay
* Free and Confidential Employee Assistance Programme.
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