Lettings Manager – Cheltenham Basic Salary: Up to £30,000 (DOE) On-Target Earnings: Up to £50,000 Location: Cheltenham Job Type: Full-time, Permanent Overview An excellent opportunity has arisen for an experienced Lettings Manager to join a well-established and highly regarded estate agency in Cheltenham. This role is ideally suited to a driven and commercially focused lettings professional with a strong background in generating new business, leading teams, and delivering results within a competitive market. You will take full responsibility for the performance of the lettings department, leading from the front in winning instructions, driving revenue, and ensuring a consistently high standard of customer service. Key Responsibilities Lead, manage and develop the Lettings team to achieve and exceed targets Conduct rental valuations and secure new instructions Drive business generation and increase market share Oversee the full lettings process from instruction through to move-in Maintain exceptional levels of customer service for landlords and tenants Monitor and improve team performance through regular meetings and 1-2-1s Provide ongoing training, coaching, and support to team members Ensure full compliance with all lettings legislation and company procedures Build and maintain strong relationships with landlords and key clients Manage departmental KPIs, reporting, and overall branch performance Requirements Minimum 5 years’ experience within residential lettings, with time spent in a senior or management role Proven track record in winning new business and driving lettings revenue Previous team leadership or management experience Strong valuation and listing experience Excellent communication and negotiation skills Target-driven with a commercial mindset Highly organised with strong attention to detail Ability to motivate, develop and lead a team effectively Full UK driving licence (essential) Working Hours Full-time, 5 days per week Saturdays required (with a day off in lieu) What’s on Offer Competitive basic salary with realistic OTE up to £50,000 Clear opportunity to lead and shape a successful lettings department Ongoing training and professional development Supportive and collaborative working environment Long-term career progression within a growing business If you are an experienced Lettings professional ready to step into a leadership role or an established Manager looking for your next challenge, we would like to hear from you. Apply now or get in touch for a confidential discussion.