Clinical Relations & Education Manager UKI (office-based in Solihull)
Department: Clinical
Employment Type: Full Time
Location: EMEA-United Kingdom
Description
Your mission is to develop strategic clinical relations and high quality relevant clinical education to drive clinical confidence within our GP and Orthodontic channels
Key Responsibilities
* Manage strategic relationships with Clinical Speakers, Universities, KOL’s, Advisory Boards and External Partnerships
* Identify and develop new clinical speakers as well as existing speakers
* Plan, implement and drive Invisalign and iTero University Programmes
* Collaborate with universities to deliver Clinical Trainings
* Determine regional education matrix and education pathway to drive clinical confidence and digital workflows amongst our customers
* Plan and manage our education calendar in line with our strategy and in collaboration with our marketing team
* Manage clinical education content, e.g. implementation of clinical education strategies and programs that drive growth and loyalty
* Review clinical content on central projects basis. Assist with material review for marketing/sales purposes material for marketing/sales purposes.
* Collaborate with Product and Marketing Managers to drive doctor engagement activities including LMR’s, Research, External Publications and Large Events
* Collaborate with EMEA ClinEd & Relations as well as CL Trainer to drive projects and local team training.
Skills, Knowledge & Expertise
* Requires a bachelor’s degree or a master’s degree from a four-year college or university (preferably Dentistry)
* Typically has 6+ years of directly related experience.
* Two to three years’ experience in customer relations or clinical education in medical/dental related areas
* Strong interpersonal, listening and persuasive communication skills
* Strong presentation skills, ability to influence through public speaking.
* Strategic thinker – ability to think outside of the box.
* Excellent written and verbal communication skills in English
* Good knowledge of basic computer operations and Microsoft Office tools
* The ability to flourish in a young international company experiencing significant growth (i.e., roll up sleeves approach and able to deal with ambiguity)
* Ability to travel out of local geography up to 40% of the time.
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