Room2 is the worlds first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.
Purpose of the role
The Maintenance Manager is responsible for overseeing all aspects of a room2 hometel's building maintenance, including planning and executing preventative maintenance schedules, leading a team of maintenance staff, managing repair needs, coordinating with external contractors, ensuring compliance with safety regulations, and maintaining the hometel's facilities to a standard that provides a comfortable and safe guest experience
Key Responsibilities
People
Delivering a personal and memorable customer service when interacting with guests
Complete, arrange and monitor all team H&S training
Ensuring any Fire Life Safety issues are resolved immediately
Ensuring the relevant First Aid commitments are adhered to at all times
Positive communication with guests, maintenance team and operational Managers
Leading, coaching and mentoring maintenance team members to support their development
Sharing knowledge and best practice across the room2 Maintenance Manager population
Places
The day-to-day upkeep of all areas of the hotel
Conduct regular inspections of hotel facilities, including guest areas, to identify potential maintenance issues and ensure compliance with safety standards
Daily, Weekly and Monthly H&S Checks and Audits
Responding to maintenance requests promptly, coordinating or completing the necessary repairs with internal staff or external contractors; this may include tasks ranging from fixing minor plumbing issues to painting & decorating
Develop and implement preventive maintenance schedules for all hotel facilities, including HVAC systems, plumbing, electrical, and guest room amenities.
Logging maintenance issues using the relevant software
Planet
Putting the planet in the forefront of all business decisions
Taking part in all company social responsibility initiatives
Being an advocate of all our our values
Record and document monthly energy consumption
Research and implement opportunities to reduce energy consumption
Manage maintenance budgets, track expenses, and make socially responsible decisions regarding repairs and replacements
Technical Knowledge
Strong understanding of building systems, including plumbing, electrical, HVAC, and basic carpentry skills.
Proven ability to lead and motivate a maintenance team.
Effective troubleshooting and decision-making capabilities to address maintenance issues promptly.
Ability to prioritize tasks, manage schedules, and maintain accurate records.
Commitment to providing excellent service to guests by addressing maintenance concerns efficiently.
Previous experience in maintenance management in a hotel setting
Background in building maintenance and repair practices
Familiarity with relevant maintenance software and system
Direct Reports
Assistant Maintenance Manager
Maintenance Assistants
Painter and Decorators
Whats in it for you:
Were a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. Youll also receive:
1 free night stay at any of our properties per year, with generous employee discount thereafter
Competitive salary and discretionary bonus scheme
Pension scheme
Loyalty rewards and referral bonuses
Company sick pay scheme
2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
Additional annual leave with length of service
Cycle to work scheme use of gym facilities in our hotels
Access to activity workshops we host for our guests and the community
Employee Assistance Programme for you and your immediate family
Regular social activities including monthly people & planet focused engagement activities
Personal development programmes and opportunities to grow as we do
Click apply to complete your application.
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