We have an exciting opportunity for a Call Centre Manager based in Dudley for one of our clients on a full time permanent basis.
Summary of the Call Centre Manager role
Salary: £28,000
Location: Dudley
Type of Contract: Permanent
Hours: Monday – Friday 8am-5pm
Responsibilities of the Call Centre Manager
Answer incoming call from customers to all depot numbers
Responding to emails and requests from customers
Send customer acknowledgement emails
Chasing up enquiries
Recording details in calendar and ensure is kept up to date
Send weekly reports of equipment hire
Requirements for a successful Call Centre Manager
Experience of the tool or plant hire industry
Experience of call centre or trade counter enquiry handling.
Good telephone manner
Good IT skills
About Allstaff Recruitment
We’re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.
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