Mortgage Administrator Medway £22-24k Mon-Fri 8:45-5:30pm A new and exclusive client in the heart of Medway is looking to recruit an experienced administrator who is looking to forge a career within the financial planning industry. This close knit team have the most intellectual senior management in their industry, who will be training you to be a well equipped Mortgage Administrator. Role created due to internal promotion from growth. Duties of the Mortgage Administrator: - Work collaboratively with the Mortgage advisor and build a strong relationship to ensure workflow is within timeframes for clients needs. - Liaise with clients on their mortgage application and chase for certain documentation which is required to complete the mortgage application. - Chase documents and information from lender and solicitors within a timely manner. - Put the mortgage plan and application onto their CRM (IO) and update with relevant email correspondence, client details and documents. - Construct the mortgage meeting packs for the initial meeting for the client and the Mortgage advisor. - Liaise with clients regarding offer acceptance or decline. - Send out invoices to relevant parties and chase if required for late payments. - Communicating effectively and regularly with clients with updates on their mortgage application and show sympathy and empathy where required. Requirement for the successful Mortgage Administrator: - At least one year as an Administrator in any industry (essential) - Experience in an estate agents (desired) - Office 5 days a week (essential) - Strong attention to detail (essential) - Has strong communication skills via the phone (essential) - IT literate and can pick up systems quickly (Essential) - Bubbly personality (essential) - Quick learner (essential) - Wants a career not just a job (essential) Benefits: - 20 days holiday plus Christmas shut down and bank holidays (31 in total) - Pension contribution - Company pay for qualifications you are looking to gain in your industry - Internal progression - Non micromanagement environment - Excellent training If you are interested in this Mortgage Administrator opportunity and hold the relevant experience, I urge you to contact El on eburtonnetboxrecruitment or call 01634 668 186 opt 2.