The Role NEOM Wellbeing is seeking a Keyholder to join our team at the Brent Cross Shopping Centre for a part-time position of 15 hours per week. The selected candidate will be responsible for delivering exceptional customer service and ensuring that our store reflects the NEOM brand’s commitment to wellbeing. Your role will require you to demonstrate proficiency in managing store operations, including the responsibilities associated with opening and closing the store and supporting the store management team in daily operational tasks. You must be available to work weekdays, weekends, and, when necessary, late nights. Why Choose NEOM Wellbeing? At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount! We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! Key Responsibilities Drive sales and contribute to achieving company objectives. Oversee the opening and closing procedures of the store Support the team and store management with operational duties. Assist with stock management, including unloading deliveries and inventory organization. Ensure adherence to company standards regarding housekeeping, cleanliness, and visual merchandising. Consistently provide exceptional customer service that aligns with NEOM’s brand values. Maintain proficiency in Microsoft Office, Excel, and Google Drive. Requirements Candidate Requirements Prior experience in a retail environment, preferably in the health and beauty sector. A strong passion for wellness and wellbeing. Proven ability to provide excellent customer service. Aptitude for maintaining high standards within the store. Effective communication skills, treating all individuals with integrity and respect. Proactive and self-motivated with robust attention to detail. Ability to thrive in a fast-paced retail environment and adapt to evolving situations. Willingness to work flexible retail hours, including weekends and evenings. Benefits TIME TO CHILL - Up to 25 days holiday plus bank holidays BIRTHDAY TREAT - Time off on your birthday WELLBEING TIME - Take some time to recharge and reset NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising effort Apply Now If you’re ready to share some Good Vibes in our Brent Cross Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!